When a candle burns
all the way down,
it can conduct heat to
the surface it sits on.
Always use a thick,
nonflammable base and
don’t let candles
burn all the way down.
1. Privacy Statement.
The Site does not require personal information from visitors in order to gain access to any part of our Site. With the exception of Site usage information and cookies, no personal information is automatically collected from visitors to the Site. Any other personal information you may provide will be on a voluntary basis.
You may at any time withdraw or change your consent to our use or disclosure of your personal information, or request that we to delete it from BIC’s files, subject to legal and contractual restrictions. However, if you do not provide personal information required for us to supply you with a service offered on the Site, (for example, to use the Contact Us tab) we may not be able to provide that service to you.
BIC does not use this Site to knowingly solicit personal information from or to market to persons under the age of majority. If a child has provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.
For California residents, see below regarding your rights under the California Consumer Privacy Act of 2018.
2. Categories of Personal Information Which We Collect and How We Use It.
If you contact us via our CONTACT US link on the Site, you may be asked to voluntarily provide personal information including your title, first name, last name, e-mail address and mailing address so that BIC or an agency working on BIC’s behalf, may contact you to respond to your comments, questions or requests for information by you. Aside from a reply to an e-mail received by us, it is not our intent to contact you unless you request particular information. Although we will retain your contact information in our database, we will use it only to respond to your requests. We may also use your personal information for other purposes which are disclosed to you and to which you consent, or for such other purposes as permitted or required by applicable law.
We may use Google Analytics or other third party analytic tools to analyze user behavior which allows us to measure consumer interest in the various areas of our Site for product and Site development purposes. These third party analytic tools tell us aggregate and collected information such as, how the site was accessed and how long visitors stayed. This information is used for our own internal purposes to improve the content of this Site, to enhance users’ experience when visiting our Site, and to customize the content and/or layout of our pages. All information of user behavior described herein will be recorded on a group basis, and such analysis may be shared with our Site development consultants. This information is aggregated and not personally identifiable. To learn more about Google Analytics and how it uses your data, please visit http://www.google.com/analytics/learn/privacy.html.
3. Links to or From Other Web Sites.
The Site may contain links to other websites. BIC has no control over and assumes no responsibility or liability for the privacy practices of these websites. You should review the privacy policies of each website you visit.
5. Do Not Track.
We do not track your activity on any other website, but ours. We do not participate in activities commonly known as behavioral advertising and we, by default, do not track your activity on any other site. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our website is able to respond to some, but not all of those signals.
6. Disclosure To Third Parties.
Except as specified herein or permitted or required by applicable law, we do not share personal information about you with any third party without your permission and we do not allow third parties to collect personally identifiable information from users on this Site. We may release your personal information when we believe release is permitted by or appropriate to comply with the law (for example, in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, to third party service providers that assist us with carrying out the purposes described in this policy, or as otherwise required or permitted by applicable U.S., Canadian or other law), to enforce our Site policies, to exercise or a defend legal claims or to protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If we become involved in a transaction to sell all or parts of our business or assets or merge with another business, as personal information may be part of such transactions, we may use or disclose such information to other parties involved in the transaction. Please note that your personal information may be maintained and processed by service providers located in foreign jurisdictions, whose data protection laws may differ from the jurisdiction in which you live.
7. Security of Your Personal Information.
We have policies and procedures in place to protect your personal information from loss, unauthorized access, modification or disclosure. In addition, we have implemented technological safeguards including security software, passwords and firewalls intended to prevent unauthorized computer access. No claim is made as to the impenetrability of the system under unusual circumstance or its resilience to future attacks.
8. Transfer and Storage of Information.
Your personal information is stored at secure locations and on servers located in the U.S.A. We or our service providers may use servers located in the U.S.A for back up and emergency storage of this Site. Any electronic records generated by us or our service providers during the course of your interactions with the Site may be maintained on those servers. As such, if you are a Canadian Citizen or Resident, your personal information may be disclosed, processed and stored outside Canada, and therefore may be available to government authorities under lawful orders and laws applicable there. You may obtain information and address questions about the privacy policies and practices relating to handling of your personal information outside of Canada by contacting us by the method set out below. We retain your personal information as long as is required for the purposes identified when you provided the personal information and for any new purposes identified and consented to by you, and for an appropriate time thereafter.
9. Collection and Use of Personal Information from Visitors 13 Years of Age or Under.
The Site is primarily designed and intended for adults. In accordance with the Children’s Online Privacy Protection Act (COPPA) and other applicable law, we do not knowingly collect or store any personal information about children under age 13, and the Site is not designed to collect personal information from children under age 13.
For inquiries from U.S. Citizens or Residents:
One BIC Way, Suite 1
Shelton, CT 06484-6299
For inquiries from Canadian Citizens or Residents:
BIC Inc., Attn: Privacy Officer, Consumer Affairs, 155 Oakdale Road, Toronto, ON M3M 1W2. PrivacyOfficer.Toronto@bicworld.com
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access Request Rights
You have the right to request that BIC disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you
Sale of Personal Information
BIC does not sell your personal information.
Use of Personal Information
For information on how we use your personal information, see section 2. Use of Personal Information Which We Collect, above.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Exercising Access and Deletion Rights
To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:
- Completing the appropriate webform in the link below:
- Emailing us at PIIRequest@bicworld.com
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or deletion twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. In order to verify your identity, we may request that you provide us with your name, address, email address and/or order number. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: PIIRequest@bicworld.com.
Last updated December 2019